CUSTOMIZED TRUCKING SERVICES INC
DBA: CUSTOMIZED TRUCKING
(904) 726-4340
safety@customizedtrucking.com
9487 Regency Square Blvd, Jacksonville FL 32225
244
tractors · all leased
240 drivers
20.1M mi/yr · ~82k per unit
HazMat
Not graded
FMCSA Live Status
Checking FMCSA…
Fleet & equipment
- Power units
- 244
- Drivers · CDL
- 240 · 240
- Annual miles
- 20.1M
| Type | Own | Term | Trip | Total |
|---|---|---|---|---|
| Trucks | 0 | 0 | 0 | 0 |
| Tractors | 0 | 244 | 0 | 244 |
| Trailers | 0 | 0 | 0 | 0 |
Registration
- Registered
- 09-15-2009 (17 yrs)
- MCS-150 Update
- 05-29-2025
- FRED Score Date
- Nov 07, 2026
- Officer
- JOSE OCHAITA
- Officer
- RONALD JACKSON
Cargo
66.3
medium risk
Household Goods
Motor Vehicles
Drive/Tow Away
Mobile Homes
Metal: Sheets/Coils/Rolls
Machinery/Large Objects
Liquids/Gases
Intermodal Containers
Oilfield Equipment
Livestock
Meat
Refrigerated Food
General Freight
Logs/Poles/Beams/Lumber
Building Materials
Fresh Produce
Beverages
Grain/Feed/Hay
US Mail
Dry Bulk
Paper Products
Utility
Farm Supplies
Construction
Coal/Coke
Garbage/Refuse
- High-Risk Cargo
- Motor Vehicles, Drive/Tow Away, Mobile Homes, Machinery Large, Livestock, Oilfield Equipment, General Freight, Household Goods, Refrigerated Food, Meat
Note: "General Freight" is a catch-all; the actual cargo mix and its risk may differ.
Estimated from the commodity types reported to FMCSA, not from loss history or the true cargo mix.
Not Graded
Not graded: operating authority revoked since Sep 10, 2025 (Revoked) with no roadside inspection or crash recorded since, and no active authority on file. Graded again once it is seen operating or the authority is reinstated; referral.
Worth a closer look
From the FMCSA record.
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Injury crashes6 crashes with 7 people hurt in 24 months.Ask: claim status and driver history for these crashes.
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Lights and brakesLights are 30 of 120 violations (25%). Light or brake defects led to 11 out-of-service orders.Ask: the preventive-maintenance schedule and shop records.
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Falsified logs3 false-log violations in 24 months.Ask: how hours are audited against ELD and fuel records.
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Unsafe drivingCited 4 for phone use.Ask: telematics, speed governance and phone policy.
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Hazmat violations2 hazmat violations.
Strengths
- Driver out-of-service rate 0.8% vs 6.7% national.
- No FMCSA BASIC alerts.
Data flags
-
Dangerous driving: 9
Track record
FMCSA record, Sep 2024 – Oct 2025
· grade scored on Sep 1, 2023 → Sep 30, 2026
Crashes
12
0 fatalities · 7 injuries · 0 tow-aways
Inspections
121
51% clean (no violations)
Vehicle out-of-service
27.1%
16 of 59
National avg 22.3%
Driver out-of-service
0.8%
1 of 121
National avg 6.7%
Violations
120
19 out-of-service
Inspections per quarter
With an out-of-service order
Sep 25–30, 2024 isn't charted (too little of that quarter is on file); the 24-month totals include its 1 inspection.
vs 1,008 peer fleets
| This motor carrier | Peers | |
|---|---|---|
| Crashes | 0.020 | 0.022 |
| Inspections | 0.47 | 0.74 |
| Violations | 0.25 | 0.32 |
| Critical violations | 0.04 | 0.07 |
Yearly rates from the last 24 months. Peers: 200–499 power units, medium-risk cargo.
What they get cited for
120 violations · 24 months-
Vehicle maintenance No alert65 · 18 OOSLights 30 · Brakes 19 · Tires 6 · Cargo securement 5 · Wheels & hubs 1 · 4 more
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Hours of service No alert30 · 1 OOSLogbook / ELD paperwork 19 · No log 5 · False log 3 · Over hours limit 3
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Unsafe driving No alert22 · 0 OOSReckless / lane 9 · Phone use 4 · Seat belt 3 · Speeding 2 · Other 4
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Driver fitness No alert1 · 0 OOSNo valid CDL 1
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Drugs & alcohol No alert0
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Hazmat2 · 0 OOS
Out-of-service violations
“No alert” = under FMCSA's BASIC intervention threshold
Violations by quarter
Tap a category to show or hide itNo violation trend data
Crashes
24 months-
Dec42025FloridaInjury · 1 person hurtDark - not lighted, two-way trafficway divided unprotected median.
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Nov112025VirginiaProperty damage onlyDaylight, two-way trafficway divided unprotected median. Citation issued.
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Jun202025MississippiInjury · 2 people hurtDaylight.
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Jun182025FloridaInjury · 1 person hurtDaylight, two-way trafficway divided unprotected median.
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Apr82025FloridaProperty damage onlyDaylight, two-way trafficway divided positive barrier.
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Mar112025FloridaProperty damage onlyDark - not lighted, two-way trafficway divided positive barrier.
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Mar42025GeorgiaProperty damage onlyDaylight, two-way trafficway divided positive barrier.
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Feb192025FloridaInjury · 1 person hurtWet road, dusk, rain, two-way trafficway divided positive barrier.
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Dec212024FloridaInjury · 1 person hurtDaylight, two-way trafficway divided positive barrier.
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Sep302024FloridaInjury · 1 person hurtDark - lighted, two-way trafficway divided unprotected median.
4 more in the FMCSA records below.
6 of the 12 crashes hurt someone but killed no one.
Insurance filed with FMCSA
FMCSA record through Nov 2, 2026Today · live FMCSA check
Checking FMCSA…
- Liability (BIPD)
-
No liability filing on FMCSA's record through Nov 2, 2026.Last filing: OLD REPUBLIC INSURANCE COMPANY, ended Oct 22, 2025 (cancellation notice took effect).
- Cargo filing
- not required by FMCSA (household-goods motor carriers only); the cargo policy is not on FMCSA's record
- Broker or forwarder bond
- required · none on file
36 months to Nov 2, 2026
- One liability insurer throughout
- 1 cancellation notice filed by an insurer; 1 took effect (the last Oct 22, 2025, not replaced on FMCSA's record)
Operating authority inactive (FMCSA's new registration system, status since Jun 9, 2026)
FMCSA filings only, not a policy audit. Not part of the FRED grade. Wrong or out of date?
Every insurance filing on the FMCSA record
21 filings and 7 authority events since 2009 · FMCSA record through Nov 2, 2026
Every insurance filing on the FMCSA record
21 filings and 7 authority events since 2009 · FMCSA record through Nov 2, 2026
Newest first. Insurer names as filed. FMCSA does not publish why a filing was cancelled.
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Oct 28, 2025Operating authority revoked (cause not stated)L&I to May 14, 2026
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Sep 10, 2025Broker authority revoked (cause not stated)L&I to May 14, 2026
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Nov 1, 2024OLD REPUBLIC INSURANCE COMPANYLiability · $2,000,000 · ended Oct 22, 2025 · cancellation notice took effect12 months in forceL&I to May 14, 2026
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Aug 1, 2023UNDERWRITERS AT LLOYDS LONDONLiability (excess) · $3,000,000 over $2,000,000 · ended Mar 31, 2026 · cancellation notice took effect32 months in forceL&I to May 14, 2026
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Aug 1, 2022UNDERWRITERS AT LLOYDS LONDONLiability (excess) · $3,000,000 over $2,000,000 · ended Aug 1, 2023 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Aug 1, 2021UNDERWRITERS AT LLOYDS LONDONLiability (excess) · $3,000,000 over $2,000,000 · ended Aug 1, 2022 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Aug 1, 2020UNDERWRITERS AT LLOYDS LONDONLiability (excess) · $3,000,000 over $2,000,000 · ended Aug 1, 2021 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Aug 1, 2019UNDERWRITERS AT LLOYDS LONDONLiability (excess) · $3,000,000 over $2,000,000 · ended Aug 1, 2020 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Aug 1, 2018UNDERWRITERS AT LLOYDS LONDONLiability (excess) · $3,000,000 over $2,000,000 · ended Aug 1, 2019 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 1, 2018OLD REPUBLIC INSURANCE COMPANYLiability · $2,000,000 · ended Nov 1, 2024 · replaced by the same insurer (renewal)79 months in forceL&I to May 14, 2026
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Nov 16, 2017Broker authority grantedL&I to May 14, 2026
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Nov 10, 2017LIBERTY MUTUAL INSURANCE CO.Broker bond (BMC-84) · ended Sep 4, 2025 · cancellation notice took effect94 months in forceL&I to May 14, 2026
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Aug 1, 2017UNDERWRITERS AT LLOYDS LONDONLiability (excess) · $3,000,000 over $2,000,000 · ended Aug 1, 2018 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 1, 2017OLD REPUBLIC INSURANCE COMPANYLiability · $2,000,000 · ended Apr 1, 2018 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 1, 2017NATIONAL FIRE & MARINE INSURANCE CO.Liability (excess) · $2,000,000 over $3,000,000 · ended Apr 29, 2017 · cancellation notice took effecta cancellation notice effective Aug 31, 2017 came after the replacement; 1 month in forceL&I to May 14, 2026
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Mar 27, 2017FMCSA revocation notice for the operating authority, dropped Mar 31, 2017opened after THE TRAVELERS INDEMNITY CO. OF CONNECTICUT filed a cancellation notice (effective Apr 26, 2017)L&I to May 14, 2026
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Apr 1, 2016NATIONAL FIRE & MARINE INSURANCE CO.Liability (excess) · $3,000,000 over $2,000,000 · ended Apr 1, 2017 · replaced by the same insurer (renewal)a cancellation notice effective Apr 22, 2017 came after the replacement; 12 months in forceL&I to May 14, 2026
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Mar 22, 2016LEXINGTON INSURANCE COMPANYLiability (excess) · $3,000,000 over $2,000,000 · ended Apr 1, 2016 · replaced by another insurera cancellation notice effective Apr 17, 2016 came after the replacementL&I to May 14, 2026
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Mar 21, 2016THE TRAVELERS INDEMNITY CO. OF CONNECTICUTLiability · $2,000,000 · ended Apr 1, 2017 · replaced by another insurera cancellation notice effective Apr 26, 2017 came after the replacement; 12 months in forceL&I to May 14, 2026
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Mar 21, 2016FMCSA revocation notice for the operating authority, dropped Apr 5, 2016cause not stated in FMCSA's older recordsL&I to May 14, 2026
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Feb 23, 2016THE TRAVELERS INDEMNITY CO. OF CONNECTICUTLiability · $750,000 · ended Mar 21, 2016 · superseded by the same policy1 month in forceL&I to May 14, 2026
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Feb 18, 2016FMCSA revocation notice for the operating authority, dropped Feb 24, 2016cause not stated in FMCSA's older recordsL&I to May 14, 2026
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Jun 15, 2012LEXINGTON INSURANCE COMPANYLiability (excess) · $3,000,000 over $2,000,000 · ended Mar 22, 2016 · insurer name change45 months in forceL&I to May 14, 2026
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Apr 1, 2011THE TRAVELERS INDEMNITY CO. OF CONNECTICUTLiability · $2,000,000 · ended Feb 23, 2016 · replaced by the same insurer (renewal)59 months in forceL&I to May 14, 2026
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Apr 1, 2011LEXINGTON INSURANCE COMPANYLiability (excess) · $3,000,000 over $2,000,000 · ended Jun 15, 2012 · replaced by the same insurer (renewal)14 months in forceL&I to May 14, 2026
What the terms mean
- Liability filing (BIPD):
- The insurer's certificate (form BMC-91 or 91X) that the motor carrier carries bodily-injury and property-damage liability at or above FMCSA's minimum. A BMC-82 is the same promise made by a surety bond.
- FMCSA minimum:
- $750,000 for general freight in vehicles of 10,001 lb or more; $300,000 under 10,001 lb; $1,000,000 for oil and some hazardous materials; $5,000,000 for bulk hazardous materials (49 CFR 387.9).
- Primary / excess:
- An excess filing sits on top of a primary one; together they make the total filed limit.
- Replaced:
- A new filing took over from this one. Replaced the same day is an ordinary change of insurer or renewal.
- Cancellation notice:
- Form BMC-35 (insurance) or BMC-36 (bond): the insurer tells FMCSA the filing ends in 30 days. The insurer files it whether the insurer or the motor carrier ended the policy; FMCSA does not publish the reason.
- Cancellation processed by FMCSA:
- FMCSA itself ended the filing, for example when the authority was revoked.
- Lapse:
- Time with no liability filing on FMCSA's record while the authority required one. A filing received later can be back-dated, which closes a lapse after the fact.
- Suspended for insurance:
- FMCSA suspended the operating authority because no filing meeting the minimum was on file. FMCSA's records state this reason only since May 14, 2026; before then they show a revocation notice without a cause.
- FMCSA notice resolved in time:
- Before May 14, 2026, FMCSA served a revocation notice when a required filing lapsed and dropped it when the filing was restored. The notice does not say which filing lapsed.
- Suspension notice:
- Since May 14, 2026, FMCSA serves a notice that the authority will be suspended on a date unless the missing filing is restored. The notice does not say which filing.
- Cargo filing:
- Form BMC-34. FMCSA has required it only of household-goods motor carriers and forwarders since 2011, so most motor carriers' cargo policies are not on FMCSA's record.
- Broker bond / trust fund:
- Form BMC-84 (surety bond) or BMC-85 (trust fund): the $75,000 security a broker or freight forwarder must keep on file.
- Self-insurance authority:
- FMCSA lets a few large motor carriers carry their own liability; it appears as a filing by "Self-Insured".
- Risk retention group:
- An insurer owned by its policyholders (often trucking groups). It is not covered by state insurance guaranty funds.
- FMCSA record through:
- The date of the FMCSA file this section was built from. Dockets FMCSA's new system has not yet published are shown from the legacy record, frozen on May 14, 2026.
FMCSA's record of the insurance filed for this motor carrier's operating authority (forms BMC-91/91X liability, BMC-34 cargo, BMC-84/85 broker bond or trust), not the motor carrier's full insurance program. Only for-hire motor carriers with operating authority file with FMCSA; private and intrastate-only motor carriers keep proof of insurance at their place of business, so no filing does not mean no insurance. A filed limit is the amount the insurer certified to FMCSA, which can be below the policy's full limits; cargo and bond filings are shown as on file or not because FMCSA records the federal minimum rather than the policy amount. FMCSA's new registration system (May 14, 2026) publishes a partial set of dockets; a docket not yet in it is shown from the legacy record, frozen on that date, and the live check above is today's reading. Not part of the FRED grade. Wrong or out of date?
Where it happens
Loading map data…
Inspections by state
- Florida (HQ) 41
- Georgia 32
- Federal inspectors 12
- South Carolina 11
- Alabama 8
- North Carolina 7
- Texas 2
- Arkansas 1
34% of inspections were in its home state.
How this grade is calculated
The model, its inputs, the window it scored and its confidence. For actuaries and anyone checking the work.
How this grade is calculated
The model, its inputs, the window it scored and its confidence. For actuaries and anyone checking the work.
FMCSA records
BASIC measures and every inspection, violation and crash, sortable and filterable.
FMCSA records
BASIC measures and every inspection, violation and crash, sortable and filterable.
FMCSA BASIC Scores
AB PropertyTotal Inspections
121
Driver Insp
121
Driver OOS
1
Vehicle Insp
59
Vehicle OOS
16
| BASIC | Insp w/ Viol | Measure | Alert |
|---|---|---|---|
| Unsafe Driving | 20 | 0.51 | |
| HOS Compliance | 18 | 0.55 | |
| Driver Fitness | 1 | 0.08 | |
| Controlled Substances | 0 | 0.00 | |
| Vehicle Maintenance | 30 | 5.00 |
SMS record data is sourced from FMCSA's Safety Measurement System (01-APR-25 – 31-MAR-25) and may cover a different time window than the scoring window used for the FRED grade (Sep 1, 2023 → Sep 30, 2026). Counts here may differ from the grade's in-window counts.