DILLARD-LEWIS INC
DBA: HIGHLAND EXPRESS SHUTTLE SERVICE
(919) 670-4137
chad.cline@highlandexpress.us
4209 Willow Oak Rd, Raleigh NC 27604
331
power units
358 drivers
13.4M mi/yr · ~41k per unit
Not graded
FMCSA Live Status
Checking FMCSA…
Fleet & equipment
- Power units
- 331
- Drivers · CDL
- 358 · 52
- Annual miles
- 13.4M
| Type | Own | Term | Trip | Total |
|---|---|---|---|---|
| Trucks | 0 | 0 | 0 | 0 |
| Tractors | 0 | 0 | 0 | 0 |
| Trailers | 0 | 0 | 0 | 0 |
Registration
- Organization
- CORPORATION
- FMCSA Rating
- Satisfactory (03-16-2022) · 4 yr old
- Registered
- 08-20-1993 (33 yrs)
- MCS-150 Update
- 05-30-2025 (Address Change)
- FRED Score Date
- Nov 07, 2026
- Officer
- KATHY CLUFF
- Officer
- STEVE HESTER
Cargo
50.0
medium risk
Estimated from the commodity types reported to FMCSA, not from loss history or the true cargo mix.
Not Graded
Not graded: passenger operation. The FRED Score is a property-carrier model; a passenger model is a separate study.
Worth a closer look
From the FMCSA record.
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Injury crashes1 crash with 1 person hurt in 24 months.Ask: claim status and driver history for these crashes.
Strengths
- Vehicle out-of-service rate 2.1% vs 22.3% national.
- No FMCSA BASIC alerts.
- 94% of inspections found no violations.
Track record
FMCSA record, Jan 2025 – Jun 2026
· grade scored on Sep 1, 2023 → Sep 30, 2026
Crashes
2
0 fatalities · 1 injury · 0 tow-aways
Inspections
47
94% clean (no violations)
Vehicle out-of-service
2.1%
1 of 47
National avg 22.3%
Driver out-of-service
0.0%
0 of 4
National avg 6.7%
Violations
3
1 out-of-service
Inspected less often than interstate fleets of 200–499 trucks in North Carolina (about 566 in 24 months would be typical).
Inspections per quarter
With an out-of-service order
vs 948 peer fleets
| This motor carrier | Peers | |
|---|---|---|
| Crashes | 0.003 | 0.023 |
| Inspections | 0.10 | 0.77 |
| Violations | 0.00 | 0.33 |
| Critical violations | 0.00 | 0.07 |
Yearly rates from the last 24 months. Peers: interstate fleets, 200–499 power units, medium-risk cargo.
What they get cited for
3 violations · 24 months-
Vehicle maintenance No alert3 · 1 OOSCargo securement 2 · Brakes 1
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Unsafe driving No alert0
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Hours of service No alert0
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Driver fitness No alert0
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Drugs & alcohol No alert0
Out-of-service violations
“No alert” = under FMCSA's BASIC intervention threshold
Violations by quarter
Tap a category to show or hide itNo violation trend data
Crashes
24 months-
Nov42025South CarolinaInjury · 1 person hurtDark - lighted, two-way trafficway divided unprotected median.
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Sep82025VirginiaProperty damage onlyDaylight, two-way trafficway divided unprotected median.
1 of the 2 crashes hurt someone but killed no one.
Insurance filed with FMCSA
FMCSA record through May 14, 2026 · no change recorded by FMCSA sinceToday · live FMCSA check
Checking FMCSA…
- Last on FMCSA's record (May 14, 2026)
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$1,500,000 · THE CINCINNATI INSURANCE CO.on record since Apr 12, 2024 · FMCSA minimum $1,500,000 · no gap on FMCSA's record since Apr 1994
- Cargo filing
- not required by FMCSA (household-goods motor carriers only); the cargo policy is not on FMCSA's record
36 months to May 14, 2026
- 2 liability insurers on FMCSA's record, 1 change: NATIONAL INTERSTATE INSURANCE COMPANY → THE CINCINNATI INSURANCE CO. (Apr 2024)
- 1 cancellation notice filed by an insurer, replaced before it took effect
- No gap in filed liability coverage while liability was required
Operating authority active (FMCSA's L&I record of May 14, 2026, status since Apr 12, 2013)
FMCSA filings only, not a policy audit. Not part of the FRED grade. Wrong or out of date?
Every insurance filing on the FMCSA record
27 filings and 11 authority events since 1991 · FMCSA record through May 14, 2026
Every insurance filing on the FMCSA record
27 filings and 11 authority events since 1991 · FMCSA record through May 14, 2026
Newest first. Insurer names as filed. FMCSA does not publish why a filing was cancelled.
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Apr 12, 2024THE CINCINNATI INSURANCE CO.Liability · $1,000,000 · on fileL&I to May 14, 2026
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Apr 12, 2023NATIONAL INTERSTATE INSURANCE COMPANYLiability · $100,000 · ended Apr 12, 2024 · replaced by another insurera cancellation notice effective May 17, 2024 came after the replacement; 12 months in forceL&I to May 14, 2026
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Apr 12, 2023NATIONAL INTERSTATE INSURANCE COMPANYLiability (excess) · $1,400,000 over $100,000 · ended May 17, 2024 · cancellation notice took effect13 months in forceL&I to May 14, 2026
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Apr 12, 2022PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2023 · replaced by another insurera cancellation notice effective May 12, 2023 came after the replacement; 12 months in forceL&I to May 14, 2026
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Apr 12, 2021PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2022 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2020PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2021 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2019PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2020 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2018PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2019 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2017PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2018 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2016PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2017 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2015PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2016 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2014PHILADELPHIA INDEMNITY INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2015 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 12, 2013PHILADELPHIA INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2014 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
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Apr 1, 2013FMCSA revocation notice for the operating authority, dropped Apr 12, 2013opened after UNIVERSAL INSURANCE COMPANY filed a cancellation notice (effective Apr 26, 2013)L&I to May 14, 2026
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Apr 12, 2012UNIVERSAL INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2013 · replaced by another insurera cancellation notice effective Apr 26, 2013 came after the replacement; 12 months in forceL&I to May 14, 2026
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Apr 4, 2012UNIVERSAL INSURANCE COMPANYLiability · $1,500,000 · ended Apr 12, 2012 · replaced by the same insurer (renewal)a cancellation notice effective May 15, 2012 came after the replacementL&I to May 14, 2026
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Mar 8, 2012FMCSA revocation notice for the operating authority, dropped Mar 22, 2012opened after UNIVERSAL INSURANCE COMPANY filed a cancellation notice (effective Apr 4, 2012)L&I to May 14, 2026
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Apr 12, 2011UNIVERSAL INSURANCE COMPANYLiability · $1,500,000 · ended Apr 4, 2012 · cancellation notice took effect12 months in forceL&I to May 14, 2026
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Nov 23, 2009FMCSA revocation notice for the operating authority, dropped Jun 21, 2010cause not stated in FMCSA's older recordsL&I to May 14, 2026
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Apr 12, 2009UNITED STATES FIRE INSURANCE CO.Liability · $1,500,000 · ended Apr 12, 2011 · replaced by another insurer24 months in forceL&I to May 14, 2026
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Nov 4, 2008EMPIRE FIRE & MARINE INSURANCE CO.Liability · $1,500,000 · ended Apr 12, 2009 · replaced by another insurer5 months in forceL&I to May 14, 2026
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May 5, 2005Operating authority reinstatedL&I to May 14, 2026
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Apr 18, 2005Operating authority revoked (cause not stated)L&I to May 14, 2026
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Apr 12, 2005TWIN CITY FIRE INSURANCE COMPANYLiability · $1,500,000 · ended Nov 4, 2008 · replaced by another insurer43 months in forceL&I to May 14, 2026
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Jan 10, 2005FMCSA revocation notice for the operating authority, dropped Jan 26, 2005opened after OHIO CASUALTY INSURANCE CO. filed a cancellation notice (effective Feb 6, 2005)L&I to May 14, 2026
What the terms mean
- Liability filing (BIPD):
- The insurer's certificate (form BMC-91 or 91X) that the motor carrier carries bodily-injury and property-damage liability at or above FMCSA's minimum. A BMC-82 is the same promise made by a surety bond.
- FMCSA minimum:
- $750,000 for general freight in vehicles of 10,001 lb or more; $300,000 under 10,001 lb; $1,000,000 for oil and some hazardous materials; $5,000,000 for bulk hazardous materials (49 CFR 387.9).
- Primary / excess:
- An excess filing sits on top of a primary one; together they make the total filed limit.
- Replaced:
- A new filing took over from this one. Replaced the same day is an ordinary change of insurer or renewal.
- Cancellation notice:
- Form BMC-35 (insurance) or BMC-36 (bond): the insurer tells FMCSA the filing ends in 30 days. The insurer files it whether the insurer or the motor carrier ended the policy; FMCSA does not publish the reason.
- Cancellation processed by FMCSA:
- FMCSA itself ended the filing, for example when the authority was revoked.
- Lapse:
- Time with no liability filing on FMCSA's record while the authority required one. A filing received later can be back-dated, which closes a lapse after the fact.
- Suspended for insurance:
- FMCSA suspended the operating authority because no filing meeting the minimum was on file. FMCSA's records state this reason only since May 14, 2026; before then they show a revocation notice without a cause.
- FMCSA notice resolved in time:
- Before May 14, 2026, FMCSA served a revocation notice when a required filing lapsed and dropped it when the filing was restored. The notice does not say which filing lapsed.
- Suspension notice:
- Since May 14, 2026, FMCSA serves a notice that the authority will be suspended on a date unless the missing filing is restored. The notice does not say which filing.
- Cargo filing:
- Form BMC-34. FMCSA has required it only of household-goods motor carriers and forwarders since 2011, so most motor carriers' cargo policies are not on FMCSA's record.
- Broker bond / trust fund:
- Form BMC-84 (surety bond) or BMC-85 (trust fund): the $75,000 security a broker or freight forwarder must keep on file.
- Self-insurance authority:
- FMCSA lets a few large motor carriers carry their own liability; it appears as a filing by "Self-Insured".
- Risk retention group:
- An insurer owned by its policyholders (often trucking groups). It is not covered by state insurance guaranty funds.
- FMCSA record through:
- The date of the FMCSA file this section was built from. Dockets FMCSA's new system has not yet published are shown from the legacy record, frozen on May 14, 2026.
FMCSA's record of the insurance filed for this motor carrier's operating authority (forms BMC-91/91X liability, BMC-34 cargo, BMC-84/85 broker bond or trust), not the motor carrier's full insurance program. Only for-hire motor carriers with operating authority file with FMCSA; private and intrastate-only motor carriers keep proof of insurance at their place of business, so no filing does not mean no insurance. A filed limit is the amount the insurer certified to FMCSA, which can be below the policy's full limits; cargo and bond filings are shown as on file or not because FMCSA records the federal minimum rather than the policy amount. FMCSA's new registration system (May 14, 2026) publishes a partial set of dockets; a docket not yet in it is shown from the legacy record, frozen on that date, and the live check above is today's reading. Not part of the FRED grade. Wrong or out of date?
Where it happens
Loading map data…
Inspections by state
- California 39
- Washington 5
- Massachusetts 3
Runs well beyond its home state: 0 of 47 inspections were in North Carolina.
How this grade is calculated
The model, its inputs, the window it scored and its confidence. For actuaries and anyone checking the work.
How this grade is calculated
The model, its inputs, the window it scored and its confidence. For actuaries and anyone checking the work.
FMCSA records
BASIC measures and every inspection, violation and crash, sortable and filterable.
FMCSA records
BASIC measures and every inspection, violation and crash, sortable and filterable.
FMCSA BASIC Scores
AB PassengerTotal Inspections
47
Driver Insp
4
Driver OOS
0
Vehicle Insp
47
Vehicle OOS
1
| BASIC | Insp w/ Viol | Measure | Percentile | Alert |
|---|---|---|---|---|
| Unsafe Driving | 0 | 0.00 | - | |
| HOS Compliance | 0 | 0.00 | - | |
| Driver Fitness | 0 | 0.00 | - | |
| Controlled Substances | 0 | 0.00 | - | |
| Vehicle Maintenance | 3 | 0.13 | - |
SMS record data is sourced from FMCSA's Safety Measurement System (03-DEC-25 – 28-JAN-25) and may cover a different time window than the scoring window used for the FRED grade (Sep 1, 2023 → Sep 30, 2026). Counts here may differ from the grade's in-window counts.