CUSTOM-PAK INC
FMCSA Live Status
Fleet & equipment
- Power units
- 30
- Drivers · CDL
- 30 · 30
- Annual miles
- 2.7M
| Type | Own | Term | Trip | Total |
|---|---|---|---|---|
| Trucks | 0 | 0 | 0 | 0 |
| Tractors | 9 | 21 | 0 | 30 |
| Trailers | 48 | 0 | 0 | 48 |
Registration
- Organization
- CORPORATION
- FMCSA Rating
- Conditional (12-28-2009)historical — superseded by active authority (reviewed 16 yr ago)
- Registered
- 12-10-1998 (28 yrs)
- MCS-150 Update
- 04-13-2026 (Address Change)
- FRED Score Date
- Nov 08, 2026
- Officer
- PAUL KEATING
- Officer
- TOBY PURSE
Cargo
- High-Risk Cargo
- Refrigerated Food, Meat
Estimated from the commodity types reported to FMCSA, not from loss history or the true cargo mix.
Its risk relativity (0.75× similar fleets) would put it in Strong; this rule holds it at Satisfactory:
- Strong withheld: the posterior is not confident enough that risk sits below 0.76× class
The downside is never capped.
Expected crash rate is probably lower than similar fleets (about an 80% chance), but the record is too thin to say by how much.
Similar fleets: interstate fleets of 20–49 trucks with the same kind of operation, years in business and amount of road activity. Compared using its own crash record and roadside inspections.
Worth a closer look
From the FMCSA record. The grade already counts the safety items; insurance filings and links to other motor carriers are not in it.
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Brakes and tiresBrakes are 10 of 28 violations (36%). Brake or tire defects led to 6 out-of-service orders.Ask: the preventive-maintenance schedule and shop records.
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Vehicle out-of-service rate36.8% of vehicle inspections end out of service vs 22.3% nationally (7 of 19), but across all its inspections out-of-service orders are 0.83× what's expected for where and how it's inspected, the measure the grade uses.
- 1 crash in 24 months. No injuries, no fatalities.
- Driver out-of-service rate 0.0% vs 6.7% national.
- No FMCSA BASIC alerts.
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Dangerous driving: 2
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Historical FMCSA safety ratingFMCSA once rated this motor carrier Conditional or Unsatisfactory, but the rating is stale or superseded — the motor carrier still holds active operating authority (a current Unsatisfactory would have it revoked), so it does not reflect current standing. Shown for context, not as a current finding.
Track record
Inspected more often than interstate fleets of 20–49 trucks in Florida (about 33 in 24 months would be typical).
| This motor carrier | Peers | |
|---|---|---|
| Crashes | 0.017 | 0.029 |
| Inspections | 1.48 | 1.12 |
| Violations | 0.47 | 0.78 |
| Critical violations | 0.15 | 0.15 |
Yearly rates from the last 24 months. Peers: interstate fleets, 20–49 power units, medium-risk cargo.
What they get cited for
28 violations · 24 months-
Vehicle maintenance No alert22 · 7 OOSBrakes 10 · Tires 6 · Wheels & hubs 1 · Other parts 5
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Unsafe driving No alert5 · 0 OOSSpeeding 2 · Reckless / lane 1 · Seat belt 1 · Other 1
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Hours of service No alert1 · 0 OOSLogbook / ELD paperwork 1
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Driver fitness No alert0
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Drugs & alcohol No alert0
Violations by quarter
Tap a category to show or hide itCrashes
24 months-
May32025West VirginiaProperty damage onlyDark - not lighted, two-way trafficway divided unprotected median. FMCSA: not preventable.
No other reportable crashes on the FMCSA record.
Insurance filed with FMCSA
FMCSA record through Nov 7, 2026- Liability (BIPD)
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$750,000 · Hartford Fire Insurance Companyon record since Aug 15, 2025 · FMCSA minimum $750,000 · no gap on FMCSA's record since Aug 2012
- Cargo filing
- not required by FMCSA (household-goods motor carriers only); the cargo policy is not on FMCSA's record
- 2 liability insurers on FMCSA's record, 1 change: TRAVELERS PROPERTY CASUALTY CO. OF AMERICA → Hartford Fire Insurance Company (Aug 2025)
- No gap in filed liability coverage while liability was required
Operating authority active (FMCSA's new registration system, status since Nov 30, 2012)
FMCSA filings only, not a policy audit. Not part of the FRED grade. Wrong or out of date?
Every insurance filing on the FMCSA record
4 filings and 2 authority events since 2012 · FMCSA record through Nov 7, 2026
Newest first. Insurer names as filed. FMCSA does not publish why a filing was cancelled.
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Aug 15, 2025Hartford Fire Insurance CompanyLiability · $750,000 · on fileFMCSA's new system
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Aug 15, 2016TRAVELERS PROPERTY CASUALTY CO. OF AMERICALiability · $750,000 · ended Aug 15, 2025 · replaced by another insurer108 months in forceL&I to May 14, 2026
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Aug 1, 2016FMCSA revocation notice for the operating authority, dropped Aug 8, 2016opened after ZURICH AMERICAN INSURANCE COMPANY filed a cancellation notice (effective Aug 28, 2016)L&I to May 14, 2026
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Aug 15, 2014ZURICH AMERICAN INSURANCE COMPANYLiability · $750,000 · ended Aug 15, 2016 · replaced by another insurera cancellation notice effective Aug 28, 2016 came after the replacement; 24 months in forceL&I to May 14, 2026
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Nov 30, 2012Operating authority grantedL&I to May 14, 2026
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Aug 15, 2012TRAVELERS PROPERTY CASUALTY CO. OF AMERICALiability · $750,000 · ended Aug 15, 2014 · replaced by another insurera cancellation notice effective Sep 12, 2014 came after the replacement; 24 months in forceL&I to May 14, 2026
What the terms mean
- Liability filing (BIPD):
- The insurer's certificate (form BMC-91 or 91X) that the motor carrier carries bodily-injury and property-damage liability at or above FMCSA's minimum. A BMC-82 is the same promise made by a surety bond.
- FMCSA minimum:
- $750,000 for general freight in vehicles of 10,001 lb or more; $300,000 under 10,001 lb; $1,000,000 for oil and some hazardous materials; $5,000,000 for bulk hazardous materials (49 CFR 387.9).
- Primary / excess:
- An excess filing sits on top of a primary one; together they make the total filed limit.
- Replaced:
- A new filing took over from this one. Replaced the same day is an ordinary change of insurer or renewal.
- Cancellation notice:
- Form BMC-35 (insurance) or BMC-36 (bond): the insurer tells FMCSA the filing ends in 30 days. The insurer files it whether the insurer or the motor carrier ended the policy; FMCSA does not publish the reason.
- Cancellation processed by FMCSA:
- FMCSA itself ended the filing, for example when the authority was revoked.
- Lapse:
- Time with no liability filing on FMCSA's record while the authority required one. A filing received later can be back-dated, which closes a lapse after the fact.
- Suspended for insurance:
- FMCSA suspended the operating authority because no filing meeting the minimum was on file. FMCSA's records state this reason only since May 14, 2026; before then they show a revocation notice without a cause.
- FMCSA notice resolved in time:
- Before May 14, 2026, FMCSA served a revocation notice when a required filing lapsed and dropped it when the filing was restored. The notice does not say which filing lapsed.
- Suspension notice:
- Since May 14, 2026, FMCSA serves a notice that the authority will be suspended on a date unless the missing filing is restored. The notice does not say which filing.
- Cargo filing:
- Form BMC-34. FMCSA has required it only of household-goods motor carriers and forwarders since 2011, so most motor carriers' cargo policies are not on FMCSA's record.
- Broker bond / trust fund:
- Form BMC-84 (surety bond) or BMC-85 (trust fund): the $75,000 security a broker or freight forwarder must keep on file.
- Self-insurance authority:
- FMCSA lets a few large motor carriers carry their own liability; it appears as a filing by "Self-Insured".
- Risk retention group:
- An insurer owned by its policyholders (often trucking groups). It is not covered by state insurance guaranty funds.
- FMCSA record through:
- The date of the FMCSA file this section was built from. Dockets FMCSA's new system has not yet published are shown from the legacy record, frozen on May 14, 2026.
FMCSA's record of the insurance filed for this motor carrier's operating authority (forms BMC-91/91X liability, BMC-34 cargo, BMC-84/85 broker bond or trust), not the motor carrier's full insurance program. Only for-hire motor carriers with operating authority file with FMCSA; private and intrastate-only motor carriers keep proof of insurance at their place of business, so no filing does not mean no insurance. A filed limit is the amount the insurer certified to FMCSA, which can be below the policy's full limits; cargo and bond filings are shown as on file or not because FMCSA records the federal minimum rather than the policy amount. FMCSA's new registration system (May 14, 2026) publishes a partial set of dockets; a docket not yet in it is shown from the legacy record, frozen on that date, and the live check above is today's reading. Not part of the FRED grade. Wrong or out of date?
Where it happens
- North Carolina 42
- South Carolina 8
- Kentucky 6
- Tennessee 5
- Florida (HQ) 3
- Georgia 2
- Ohio 1
- Virginia 1
Runs well beyond its home state: 3 of 68 inspections were in Florida.
How this grade is calculated
The model, its inputs, the window it scored and its confidence. For actuaries and anyone checking the work.
Forward 12-Month Risk Outlook
The FRED Score predicts this motor carrier's crash risk over the next 12 months — how often they're likely to crash and how severe those crashes tend to be — versus a typical fleet of its size (30 power units: 30 filed, 24 seen roadside in 24 months).
We'd expect a typical fleet of 30 power units this active to have about 1.3 crashes a year. This motor carrier recorded 3 in its scoring window (Oct 1, 2023 → Sep 30, 2026, about 1.0 a year) — fewer than a typical fleet. Factoring in its inspection and violation record inside that window and the credibility of its own experience, the model projects about 1.0 over the next 12 — below a typical fleet. When this motor carrier does crash, those crashes tend to be substantially more severe than average — roughly 3.3× the injury/fatal weight of a typical crash.
- Out-of-service inspection Oct 16, 2024 · SC · level 1 · 1 vehicle OOS · 6 violations
- 2 further inspections with no out-of-service result
FRED multiplies three factors: the class rate a fleet of this size, class and activity is expected to run, a violation relativity from its roadside record, and its own crash experience over 36 months weighted by how much exposure stands behind it. The grade is the band of the resulting relativity to class, then the screens.
- Strong withheld: the posterior is not confident enough that risk sits below 0.76× class
FMCSA records
BASIC measures and every inspection, violation and crash, sortable and filterable.
FMCSA BASIC Scores
AB Property| BASIC | Insp w/ Viol | Measure | Alert |
|---|---|---|---|
| Unsafe Driving | 5 | 1.87 | |
| HOS Compliance | 1 | 0.00 | |
| Driver Fitness | 0 | 0.00 | |
| Controlled Substances | 0 | 0.00 | |
| Vehicle Maintenance | 11 | 6.02 |
SMS record data is sourced from FMCSA's Safety Measurement System (01-JAN-25 – 30-OCT-25) and may cover a different time window than the scoring window used for the FRED grade (Oct 1, 2023 → Oct 31, 2026). Counts here may differ from the grade's in-window counts.