CONCORD COACH LINES INC
DBA: CONCORD COACH LINES
(603) 228-3535
sharbert@concordcoachlines.com
7 Langdon St, Concord NH 03301-3481
54
power units · all owned
118 drivers
5.3M mi/yr · ~98k per unit
Excellent
FRED Score 91.2 / 100
Moderate confidence
52 yrs history · 149 roadside inspections
FMCSA Live Status
Checking FMCSA…
Fleet & equipment
- Power units
- 54
- Drivers · CDL
- 118 · 118
- Annual miles
- 5.3M
| Type | Own | Term | Trip | Total |
|---|---|---|---|---|
| Trucks | 3 | 0 | 0 | 3 |
| Tractors | 0 | 0 | 0 | 0 |
| Trailers | 1 | 0 | 0 | 1 |
Registration
- Organization
- CORPORATION
- FMCSA Rating
- Satisfactory (09-16-2026)
- Registered
- 06-01-1974 (52 yrs)
- MCS-150 Update
- 09-29-2026 (Address Change)
- FRED Score Date
- Nov 07, 2026
- Officer
- KENNETH HUNTER
- Officer
- BENJAMIN BLUNT
Cargo
34.0
low risk
Other: MAINTENANCE EQUIPMEN
Estimated from the commodity types reported to FMCSA, not from loss history or the true cargo mix.
Expected crash rate is about half that of similar fleets.
Similar fleets: for-hire fleets of 50–99 trucks with the same kind of operation, years in business and amount of road activity. Compared using its own crash record and roadside inspections.
This motor carrier 0.53×
ExcellentStrongSatisf.SatisfactoryMarginalPoorCritical
▲ Similar fleets 1.0×
Expected crashes, next 12 months
0.9 vs 1.7 for similar fleets
Likely 0–3 crashes
This motor carrier
0.9
Similar fleets
1.7
Chance of a fatal crash, next 12 months
~2%
Below similar fleets.
What's driving the grade
Crash history
betterworse
Lower so far, not yet proven. 2 crashes on the FMCSA record in 24 months (about 1 a year); similar fleets have about 1.7 a year. Too short a record to be sure, so the grade counts its crash record as about 7% above typical. The grade counts 6 crashes in its 36-month scoring window, recent ones weighted most.
Roadside inspections
betterworse
Much better than peers. Out-of-service orders 0.05×, violations 0.05× and unsafe-driving and hours-of-service violations 0.13× the rate expected for its inspections. Together they move its crash estimate -50%. It's inspected more often than most fleets its size.
Worth a closer look
From the FMCSA record. The grade already counts the safety items; insurance filings and links to other motor carriers are not in it.
- Nothing on the FMCSA record stands out.
Strengths
- 2 crashes in 24 months. No injuries, no fatalities.
- Vehicle out-of-service rate 0.0% vs 22.3% national; driver 0.0% vs 6.7%.
- No FMCSA BASIC alerts.
Track record
FMCSA record, Oct 2024 – Sep 2026
· grade scored on Sep 1, 2023 → Sep 30, 2026
Crashes
2
0 fatalities · 0 injuries · 0 tow-aways
Inspections
149
97% clean (no violations)
Vehicle out-of-service
0.0%
0 of 124
National avg 22.3%
Driver out-of-service
0.0%
0 of 100
National avg 6.7%
Violations
5
0 out-of-service
Inspections per quarter
With an out-of-service order
vs 277 peer fleets
| This motor carrier | Peers | |
|---|---|---|
| Crashes | 0.019 | 0.018 |
| Inspections | 2.10 | 0.58 |
| Violations | 0.05 | 0.23 |
| Critical violations | 0.01 | 0.04 |
Yearly rates from the last 24 months. Peers: 50–99 power units, low-risk cargo.
What they get cited for
5 violations · 24 months-
Vehicle maintenance No alert4 · 0 OOSBrakes 1 · Lights 1 · Tires 1 · Other parts 1
-
Hours of service No alert1 · 0 OOSLogbook / ELD paperwork 1
-
Unsafe driving No alert0
-
Driver fitness No alert0
-
Drugs & alcohol No alert0
Out-of-service violations
“No alert” = under FMCSA's BASIC intervention threshold
Violations by quarter
Tap a category to show or hide itNo violation trend data
Crashes
24 months
2 crashes
-
Jun42025MassachusettsProperty damage onlyDaylight, two-way trafficway divided positive barrier. FMCSA: not preventable.
-
Feb42025MassachusettsProperty damage onlyDaylight, two-way trafficway divided positive barrier. FMCSA: not preventable.
Insurance filed with FMCSA
FMCSA record through Nov 2, 2026Today · live FMCSA check
Checking FMCSA…
- Liability (BIPD)
-
primary $100,000 + excess $4,900,000 (total $5,000,000) · National Interstate Insurance Companyon record since Jan 25, 2018 · FMCSA minimum $5,000,000 · no gap on FMCSA's record since Jun 1991
- Cargo filing
- not required by FMCSA (household-goods motor carriers only); the cargo policy is not on FMCSA's record
36 months to Nov 2, 2026
- One liability insurer throughout
- No gap in filed liability coverage while liability was required
Operating authority active (FMCSA's new registration system, status since Aug 27, 1991)
FMCSA filings only, not a policy audit. Not part of the FRED grade. Wrong or out of date?
Every insurance filing on the FMCSA record
20 filings and 8 authority events since 1977 · FMCSA record through Nov 2, 2026
Every insurance filing on the FMCSA record
20 filings and 8 authority events since 1977 · FMCSA record through Nov 2, 2026
Newest first. Insurer names as filed. FMCSA does not publish why a filing was cancelled.
-
Jan 30, 2018FMCSA revocation notice for the operating authority, dropped Jan 26, 2018cause not stated in FMCSA's older recordsL&I to May 14, 2026
-
Jan 25, 2018National Interstate Insurance CompanyLiability · $100,000 · on fileFMCSA's new system
-
Jan 25, 2018National Interstate Insurance CompanyLiability (excess) · $4,900,000 over $100,000 · on fileFMCSA's new system
-
May 1, 2009NATIONAL INTERSTATE INSURANCE COMPANYLiability · $50,000 · ended Jan 25, 2018 · replaced by the same insurer (renewal)105 months in forceL&I to May 14, 2026
-
May 1, 2009NATIONAL INTERSTATE INSURANCE COMPANYLiability (excess) · $4,950,000 over $50,000 · ended Mar 5, 2018 · insurer name change106 months in forceL&I to May 14, 2026
-
Jun 30, 2006NATIONAL INTERSTATE INSURANCE COMPANYLiability (excess) · $4,650,000 over $50,000 · ended Apr 7, 2007 · cancellation notice took effect9 months in forceL&I to May 14, 2026
-
Aug 4, 2005NATIONAL INTERSTATE INSURANCE COMPANYLiability (excess) · $4,950,000 over $50,000 · ended Jun 30, 2006 · replaced by the same insurer (renewal)11 months in forceL&I to May 14, 2026
-
Jul 8, 2005FMCSA revocation notice for the operating authority, dropped Jul 11, 2005cause not stated in FMCSA's older recordsL&I to May 14, 2026
-
Jun 30, 2005NATIONAL INTERSTATE INSURANCE COMPANYLiability (excess) · $50,000 over $4,950,000 · ended Aug 4, 2005 · cancellation notice took effect1 month in forceL&I to May 14, 2026
-
Jun 30, 2005NATIONAL INTERSTATE INSURANCE COMPANYLiability · $50,000 · ended May 1, 2009 · replaced by the same insurer (renewal)46 months in forceL&I to May 14, 2026
-
Jun 3, 2005FMCSA revocation notice for the operating authority, dropped Jun 30, 2005opened after WESTPORT INSURANCE CORPORATION filed a cancellation notice (effective Jun 30, 2005)L&I to May 14, 2026
-
Jun 30, 2004WESTPORT INSURANCE CORPORATIONLiability · $1,000,000 · ended Jun 30, 2005 · cancellation notice took effect12 months in forceL&I to May 14, 2026
-
Jun 30, 2004LEXINGTON INSURANCE COMPANYLiability (excess) · $4,000,000 over $1,000,000 · ended Jun 30, 2005 · replaced by another insurer12 months in forceL&I to May 14, 2026
-
Aug 7, 2003FMCSA revocation notice for the operating authority, dropped Sep 26, 2003cause not stated in FMCSA's older recordsL&I to May 14, 2026
-
Jun 30, 2003LEXINGTON INSURANCE COMPANYLiability (excess) · $4,000,000 over $1,000,000 · ended Jun 30, 2004 · replaced by the same insurer (renewal)12 months in forceL&I to May 14, 2026
-
Aug 1, 2002FMCSA revocation notice for the operating authority, dropped Aug 20, 2002cause not stated in FMCSA's older recordsL&I to May 14, 2026
-
Jun 30, 2002LEXINGTON INSURANCE COMPANYLiability (excess) · $4,000,000 over $1,000,000 · ended Jul 12, 2003 · cancellation notice took effect12 months in forceL&I to May 14, 2026
-
Jun 30, 2002ACADIA INSURANCE COMPANYLiability · $1,000,000 · ended Jun 30, 2004 · replaced by another insurer24 months in forceL&I to May 14, 2026
-
Sep 2, 1999FMCSA revocation notice for the operating authority, dropped Sep 30, 1999cause not stated in FMCSA's older recordsL&I to May 14, 2026
-
Jun 30, 1999ACADIA INSURANCE COMPANYLiability (excess) · $4,000,000 over $1,000,000 · ended Jul 7, 2002 · cancellation notice took effect36 months in forceL&I to May 14, 2026
-
Jun 30, 1999ACADIA INSURANCE COMPANYLiability · $1,000,000 · ended Jul 7, 2002 · cancellation notice took effect36 months in forceL&I to May 14, 2026
-
Aug 26, 1997FMCSA revocation notice for the operating authority, dropped Sep 17, 1997cause not stated in FMCSA's older recordsL&I to May 14, 2026
-
Jun 30, 1997TRAVELERS PROPERTY CASUALTY CO. OF AMERICALiability (excess) · $4,000,000 over $1,000,000 · ended Aug 7, 1999 · cancellation notice took effect25 months in forceL&I to May 14, 2026
-
Jun 30, 1997TRAVELERS PROPERTY CASUALTY CO. OF AMERICALiability · $1,000,000 · ended Jun 30, 1999 · replaced by another insurer24 months in forceL&I to May 14, 2026
-
Jun 30, 1995ST. PAUL FIRE & MARINE INSURANCE CO.Liability · $1,000,000 · ended Jun 30, 1997 · replaced by another insurera cancellation notice effective Jul 31, 1997 came after the replacement; 24 months in forceL&I to May 14, 2026
What the terms mean
- Liability filing (BIPD):
- The insurer's certificate (form BMC-91 or 91X) that the motor carrier carries bodily-injury and property-damage liability at or above FMCSA's minimum. A BMC-82 is the same promise made by a surety bond.
- FMCSA minimum:
- $750,000 for general freight in vehicles of 10,001 lb or more; $300,000 under 10,001 lb; $1,000,000 for oil and some hazardous materials; $5,000,000 for bulk hazardous materials (49 CFR 387.9).
- Primary / excess:
- An excess filing sits on top of a primary one; together they make the total filed limit.
- Replaced:
- A new filing took over from this one. Replaced the same day is an ordinary change of insurer or renewal.
- Cancellation notice:
- Form BMC-35 (insurance) or BMC-36 (bond): the insurer tells FMCSA the filing ends in 30 days. The insurer files it whether the insurer or the motor carrier ended the policy; FMCSA does not publish the reason.
- Cancellation processed by FMCSA:
- FMCSA itself ended the filing, for example when the authority was revoked.
- Lapse:
- Time with no liability filing on FMCSA's record while the authority required one. A filing received later can be back-dated, which closes a lapse after the fact.
- Suspended for insurance:
- FMCSA suspended the operating authority because no filing meeting the minimum was on file. FMCSA's records state this reason only since May 14, 2026; before then they show a revocation notice without a cause.
- FMCSA notice resolved in time:
- Before May 14, 2026, FMCSA served a revocation notice when a required filing lapsed and dropped it when the filing was restored. The notice does not say which filing lapsed.
- Suspension notice:
- Since May 14, 2026, FMCSA serves a notice that the authority will be suspended on a date unless the missing filing is restored. The notice does not say which filing.
- Cargo filing:
- Form BMC-34. FMCSA has required it only of household-goods motor carriers and forwarders since 2011, so most motor carriers' cargo policies are not on FMCSA's record.
- Broker bond / trust fund:
- Form BMC-84 (surety bond) or BMC-85 (trust fund): the $75,000 security a broker or freight forwarder must keep on file.
- Self-insurance authority:
- FMCSA lets a few large motor carriers carry their own liability; it appears as a filing by "Self-Insured".
- Risk retention group:
- An insurer owned by its policyholders (often trucking groups). It is not covered by state insurance guaranty funds.
- FMCSA record through:
- The date of the FMCSA file this section was built from. Dockets FMCSA's new system has not yet published are shown from the legacy record, frozen on May 14, 2026.
FMCSA's record of the insurance filed for this motor carrier's operating authority (forms BMC-91/91X liability, BMC-34 cargo, BMC-84/85 broker bond or trust), not the motor carrier's full insurance program. Only for-hire motor carriers with operating authority file with FMCSA; private and intrastate-only motor carriers keep proof of insurance at their place of business, so no filing does not mean no insurance. A filed limit is the amount the insurer certified to FMCSA, which can be below the policy's full limits; cargo and bond filings are shown as on file or not because FMCSA records the federal minimum rather than the policy amount. FMCSA's new registration system (May 14, 2026) publishes a partial set of dockets; a docket not yet in it is shown from the legacy record, frozen on that date, and the live check above is today's reading. Not part of the FRED grade. Wrong or out of date?
Where it happens
Loading map data…
Inspections by state
- Massachusetts 96
- New Hampshire (HQ) 47
- Federal inspectors 3
- Maine 2
- Connecticut 1
32% of inspections were in its home state.
How this grade is calculated
The model, its inputs, the window it scored and its confidence. For actuaries and anyone checking the work.
How this grade is calculated
The model, its inputs, the window it scored and its confidence. For actuaries and anyone checking the work.
Forward 12-Month Risk Outlook
The FRED Score predicts this motor carrier's crash risk over the next 12 months — how often they're likely to crash and how severe those crashes tend to be — versus a typical fleet of its size (54 power units: 54 filed, 54 seen roadside in 24 months).
Crash Outlook vs Peer Fleet
crashes per year · same scale
Average peer fleet
1.7
Actual, per year in window
2.0
Projected, next 12 mo
0.9
0
1.25
2.5
We'd expect a typical fleet of 54 power units this active to have about 1.7 crashes a year. This motor carrier recorded 6 in its scoring window (Sep 1, 2023 → Aug 31, 2026, about 2.0 a year). Factoring in its inspection and violation record inside that window and the credibility of its own experience, the model projects about 0.9 over the next 12 — below a typical fleet. When this motor carrier does crash, those crashes tend to be substantially more severe than average — roughly 3.3× the injury/fatal weight of a typical crash.
Fatal-crash risk: about 2% chance in the next 12 months
Modeled fatal-crash rate is below that of similar fleets (likelihood of at least one fatal crash, from its exposure and safety profile).
Track Record Used
Crashes Sep 1, 2023 → Aug 31, 2026 · inspections Oct 1, 2024 → Sep 30, 2026 · data as of Oct 29, 2026
Inside that window:
149 inspections
and 6 crashes.
The FMCSA record tables now hold 149 inspections and 2 crashes in that window — the SMS data moved after this grade was computed.
Confidence: Moderate · Z = 0.49
Excellent — 0.53x its class rate (cuts: Excellent <0.60, Strong <0.76, Satisfactory <1.06, Marginal <1.57, Poor <2.11). Class rate 0.032 crashes per power-unit-year for a 54-unit for-hire fleet (pu50_99). Violations 0.50x (driver behaviour 0.13x, out-of-service 0.05x, all violations 0.05x; 149 inspections). Experience 1.07x: 1.5 decayed crashes against 1.3 expected over 36 months (credibility 0.49, a 1.40). 80% range 0.19–0.95x. Last change: no change since the last run.
No change since the previous weekly run.
What Drives This Score
1.00× = this motor carrier's class rate
FRED multiplies three factors: the class rate a fleet of this size, class and activity is expected to run, a violation relativity from its roadside record, and its own crash experience over 36 months weighted by how much exposure stands behind it. The grade is the band of the resulting relativity to class, then the screens.
Class rate
3.2 crashes per 100 power-unit-years
54 power units · 1.74 expected crashes a year
Violation relativity
0.50×
149 inspections in window
Crash experience
1.07×
1.5 decayed crashes vs 1.3 expected · credibility 0.49
Driver behaviour
Out-of-service rate
All violations
0×1× class2×+
Each sub-relativity is shrunk toward its cohort rate when the record is thin (Bühlmann credibility), so a short record reads close to 1.00×.
Relativity to class 0.53× (80% range 0.19–0.95×)
· band Excellent
· cuts: Excellent <0.60, Strong <0.76, Satisfactory <1.06, Marginal <1.57, Poor <2.11, Critical above
FMCSA records
BASIC measures and every inspection, violation and crash, sortable and filterable.
FMCSA records
BASIC measures and every inspection, violation and crash, sortable and filterable.
FMCSA BASIC Scores
AB PassengerTotal Inspections
149
Driver Insp
100
Driver OOS
0
Vehicle Insp
124
Vehicle OOS
0
| BASIC | Insp w/ Viol | Measure | Percentile | Alert |
|---|---|---|---|---|
| Unsafe Driving | 0 | 0.00 | - | |
| HOS Compliance | 1 | 0.01 | - | |
| Driver Fitness | 0 | 0.00 | - | |
| Controlled Substances | 0 | 0.00 | - | |
| Vehicle Maintenance | 4 | 0.14 | - |
SMS record data is sourced from FMCSA's Safety Measurement System (01-JAN-25 – 29-SEP-25) and may cover a different time window than the scoring window used for the FRED grade (Sep 1, 2023 → Sep 30, 2026). Counts here may differ from the grade's in-window counts.