CUSTOMER TRUCK SERVICE

DBA: EUREKA TRUCK LINES

DOT# 95469 MC# 126594 Fortuna, CA Authorized For-Hire
(707) 444-8282 nikki@customertruck.com 2404 Sandy Prairie Road, Fortuna CA 95540
36 tractors · all owned 35 drivers 2.6M mi/yr · ~73k per unit
Satisfactory
FRED Score 75.0 / 100
Moderate confidence
52 yrs history · 81 roadside inspections
Upside capped

FMCSA Live Status

Checking FMCSA…

Fleet & equipment

Power units
36
Drivers · CDL
35 · 35
Annual miles
2.6M
Type Own Term Trip Total
Trucks 0 0 0 0
Tractors 36 0 0 36
Trailers 83 0 0 83

Registration

Organization
CORPORATION
FMCSA Rating
Satisfactory (05-31-1995) · 31 yr old
Registered
06-01-1974 (52 yrs)
MCS-150 Update
11-14-2024 (Address Change)
FRED Score Date
Nov 07, 2026
Officer
ROBERT MCLAUGHLIN
Officer
MICHAEL MCLAUGHLIN

Cargo

54.8
medium risk
Meat Refrigerated Food General Freight Logs/Poles/Beams/Lumber Building Materials Fresh Produce Beverages Other: CEMENT Grain/Feed/Hay Dry Bulk Paper Products Farm Supplies Construction Garbage/Refuse
High-Risk Cargo
General Freight, Refrigerated Food, Meat

Note: "General Freight" is a catch-all; the actual cargo mix and its risk may differ.

Estimated from the commodity types reported to FMCSA, not from loss history or the true cargo mix.

Upside Withheld

Its risk relativity (0.73× similar fleets) would put it in Strong; this rule holds it at Satisfactory:

  • Strong withheld: the posterior is not confident enough that risk sits below 0.76× class

The downside is never capped.

Expected crash rate is probably lower than similar fleets (about an 80% chance), but the record is too thin to say by how much.

Similar fleets: for-hire fleets of 20–49 trucks with the same kind of operation, years in business and amount of road activity. Compared using its own crash record and roadside inspections.

This motor carrier 0.73×
ExcellentStrongSatisf.MarginalPoorCritical
▲ Similar fleets 1.0×
Expected crashes, next 12 months
0.8 vs 1.1 for similar fleets
Likely 0–2 crashes
This motor carrier
0.8
Similar fleets
1.1
Chance of a fatal crash, next 12 months
~2%
Below similar fleets.
What's driving the grade
Crash history
betterworse
Lower so far, not yet proven. 1 crash on the FMCSA record in 24 months (about 0.5 a year); similar fleets have about 1.1 a year. Too short a record to be sure, so the grade counts its crash record as about 15% below typical. The grade counts 2 crashes in its 36-month scoring window, recent ones weighted most.
Roadside inspections
betterworse
Better than peers. Unsafe-driving and hours-of-service violations 0.28× and violations 0.77× the rate expected for its inspections. Together they move its crash estimate -15%. It's inspected more often than most fleets its size.

Worth a closer look

From the FMCSA record. The grade already counts the safety items; insurance filings and links to other motor carriers are not in it.

  • Driver qualification
    1 out-of-service violation against drivers: 1 no valid CDL (Jul 2026).
    Ask: driver qualification files and hiring standards.
  • Brakes and steering & suspension
    Brakes are 30 of 68 violations (44%). Brake or steering & suspension defects led to 9 out-of-service orders.
    Ask: the preventive-maintenance schedule and shop records.
Strengths
  • 1 crash in 24 months. No injuries, no fatalities.
  • Driver out-of-service rate 1.2% vs 6.7% national.
  • No FMCSA BASIC alerts.
Data flags
  • Dangerous driving: 1

Track record

FMCSA record, Oct 2024 – Sep 2026 · grade scored on Sep 1, 2023 → Sep 30, 2026
Crashes
1
0 fatalities · 0 injuries · 0 tow-aways
Inspections
81
56% clean (no violations)
Vehicle out-of-service
18.6%
13 of 70
National avg 22.3%
Driver out-of-service
1.2%
1 of 81
National avg 6.7%
Violations
68
17 out-of-service
Inspections per quarter With an out-of-service order
Q4 '24: 7 inspections, 1 out of service 7 Q4 '24 Q1 '25: 13 inspections, 1 out of service 13 Q1 '25 Q2 '25: 5 inspections, 0 out of service 5 Q2 '25 Q3 '25: 6 inspections, 2 out of service 6 Q3 '25 Q4 '25: 11 inspections, 3 out of service 11 Q4 '25 Q1 '26: 9 inspections, 1 out of service 9 Q1 '26 Q2 '26: 17 inspections, 3 out of service 17 Q2 '26 Q3 '26: 13 inspections, 3 out of service 13 Q3 '26
vs 11,996 peer fleets
This motor carrierPeers
Crashes 0.014 0.027
Inspections 1.94 1.02
Violations 0.94 0.71
Critical violations 0.21 0.14

Yearly rates from the last 24 months. Peers: 20–49 power units, medium-risk cargo.

What they get cited for

68 violations · 24 months
  • Vehicle maintenance No alert
    63 · 16 OOS
    Brakes 30 · Steering & suspension 12 · Tires 9 · Lights 7 · Wheels & hubs 4 · 1 more
  • Unsafe driving No alert
    3 · 0 OOS
    Reckless / lane 2 · Speeding 1
  • Hours of service No alert
    1 · 0 OOS
    Logbook / ELD paperwork 1
  • Driver fitness No alert
    1 · 1 OOS
    No valid CDL 1
  • Drugs & alcohol No alert
    0
Out-of-service violations “No alert” = under FMCSA's BASIC intervention threshold

Violations by quarter

Tap a category to show or hide it
No violation trend data

Crashes

24 months
  • Jun
    12
    2025
    California
    Property damage only
    Dark - lighted, two-way trafficway divided unprotected median.

No other reportable crashes on the FMCSA record.

Insurance filed with FMCSA

FMCSA record through May 14, 2026 · no change recorded by FMCSA since
Today · live FMCSA check
Checking FMCSA…
Last on FMCSA's record (May 14, 2026)
$750,000 · CANAL INSURANCE CO.
on record since Jan 1, 2024 · FMCSA minimum $750,000 · no gap on FMCSA's record since Dec 1990
Cargo filing
not required by FMCSA (household-goods motor carriers only); the cargo policy is not on FMCSA's record
36 months to May 14, 2026
  • One liability insurer throughout
  • No gap in filed liability coverage while liability was required

Operating authority active (FMCSA's L&I record of May 14, 2026, status since May 13, 2022)

Who insures fleets like this →

FMCSA filings only, not a policy audit. Not part of the FRED grade. Wrong or out of date?

Where it happens

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Inspections by state
  • California (HQ) 81

Mostly inspected in its home state (100%).